Home > Policies and Procedures | Scorpion Battery

Policies and Procedures

Ordering

Any of our batteries can be purchased directly from our dealers. For information about the nearest dealer please visit our Scorpion battery dealers page.

Warranty

Warranty is for one full year from the date of your order. Should your battery fail in this period due to manufacturer defect, Scorpion will replace your battery. If the failure occurs in the first 30 days, we will pick up the entire tab, including shipping. If the failure should occur after 30 days, the customer will be required to pay for shipping on the replacement battery. Shipping will be billed at our actual rate, (typically $11.00) with no additional shipping or handling charged. Scorpion reserves the right to recall a battery for further analysis should onsite testing prove inconclusive. We will do all we can to analyze battery problems via an email test procedure. This simple test often will troubleshoot a battery onsite, rather than having to send it back to Scorpion for testing. This is to speed along the warranty process and save you money on shipping.

Warranty/Return/General Contact info:

Scorpion Battery
276 Tech Way
Suite C
Grants Pass, Oregon 97526
Tech/Warranty support@scorpionbattery.com